download
My Homecare Brochure
Download a service pack
 
Call Us
0191 487 4494
gateshead@my-homecare.co.uk
 
Your Support Plan
Your Support Plan
Contact Your Local Office

Home Based Care providers

across Gateshead

Domiciliary Care
In & Out Home Assistance
Cleaning & Domestic Care
Live In Care
Palliative Care

Home Care Services

Our services are a real alternative to residential care and include overnight and
live-in care in the Gateshead area.

Maintaining Your Independence
With A Tailored Care Package

Specialist Care Services now available in the Gateshead area
Dementia & Mental Health Sufferers.
Elderly with reduced physical capabilities.
Adults with physical & learning disabilities.

If you would like more information Download a service pack Contact Your Local Office

Home Care Services

Our services are a real alternative to residential care and include overnight and live-in care in the Gateshead area.

About My Homecare

Our mission is to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.

Our Home Carers are available throughout gateshead and we provide a comprehensive care service for people who need our help and assistance. From simple visits for domestic assistance, through to full complex care 24 hour packages.

We provide care services including Live-in care which is often an ideal solution for you or a loved one, who needs more intensive support and care whilst wishing to remain living in the comfort of their own home.

My Homecare Gateshead is a private limited company. It was established in 2016 to meet the care and support needs of people wishing to maintain their independence and continue living in their own home across the Gateshead area.

CALL NOW FOR FREE ASSESSMENT

My Homecare Gateshead Initial Needs Assessment :-

Our experienced Branch Managers will discuss your circumstances confidentially so they may help :-

Contact your local Gateshead branch on

0191 4874449 for more details.

Find your local Gateshead branch

Services We Offer

All our care staff will carry identification badges, clearly visible for our clients. They will be dressed in appropriate uniforms and be fully informed of each and every service user’s care and support needs.

PERSONAL CARE.

Assistance with personal hygiene, toileting, dressing.
Assistance with bathing or showering

RESPITE CARE

Respite care and short term contracts for
periods such as main carer holiday.

OVERNIGHT STAYS

Our staff can offer overnight stays and sleep in services on a needs basis.

LIVE IN CARE

Your own personal carer providing care 24 hours a day, living in your home

COMPANY

Befriending & Sitting Services, personally tailored for content, timings and duration.

APPOINTMENTS

We will accompany you and help with transport
to your appointments or social events.

HOUSEKEEPING

Housework, laundry, ironing, shopping, pension collection and gardening help.

PALLIATIVE CARE

Palliative care and care of the dying

Care Support Plans

Our care and support plans are your care and support plans, developed between our care managers and yourself (or your relatives). They are designed around your specific needs and what you expect to achieve with our help.

Our care and support plans are about enabling people to live as independently as possible and promoting dignity and respect for all.  All aspects of the assistance we give must be approved by you.

Your Care Plan is developed following the Initial Needs Assessment completed by one of our managers and all information held is completely confidential. Care Plans basically explain routine tasks to be undertaken by carers, at the specific times agreed.

Information will be left at your address for both you and your carer, and this includes a Service User Guide, a copy of your Care Plan including associated Risk Assessments, our contact numbers, complaints procedure and other useful information.

The risk assessments are completed to identify any risks that may occur during a visit, to either the carer or the client.  Risk assessments are designed to protect people against known dangers not to stop clients doing what they want to do.

Regular reviews of care and support we provide start from day one and will continue throughout your time with My Homecare.  We expect to complete a formal face to face review every 3 month as well as making regular telephone quality checks. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.

A copy of our Review Policy detailing how and when we will review your care is available from the office.

If you are not fully satisfied with your carer, we encourage you to inform us through our quality assurance program and complaints policy. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.

If you ever feel you need someone to speak on your behalf, either to ourselves or others providing your care and support, then you can use an advocate. Advocates are people who are independent and could help you to express your views, opinions and wishes, and to obtain impartial advice.

young2

Our mission is to meet the needs of people of any age, who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.

Most people prefer to remain in the privacy and comfort of their own home, but with  a level of support of assistance from a carer to help them maintain their independence.

The staff at My Homecare really take the time to get to know me. The carers offer a very professional, friendly and personal service, putting you at ease straight away.

The Process

Following your initial contact our regional care manager will make an appointment to visit your home if you wish, within 72 hours, to address any questions or concerns you may have.

This is a FREE, NO OBLIGATION process designed to assess your or your loved ones needs.

As an experienced qualified manager they will discuss how a Care Support Plan with My Homecare may help. This normally takes around 2 hours. You will receive all the information you need helping you to make an informed choice about your preferred interventions and care services.

Contact us now on 0191 4874494 or complete the form below.
Let us start by helping YOU.

0191 4874494 / 03300 415 485

We genuinely 'care' about our clients.

Our local branches are either registered or working their way towards registration with the appropriate governing body.
Care Quality Commission
The Care Quality Commission in England
UK Home Care Association
UK Home Care Association

Your Name *

Your Email *

Your Message

My Homecare

My Homecare Gateshead Ltd.

Unit G23 The Avenues,

Team Valley Trading Estate

Gateshead

Tyne and Wear

NE11 0NJ